Privacy Policy

Effective Date: 27th May 2026

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Welcome to Pryzmat Autos.

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We are committed to protecting your privacy and handling your personal data in a safe, transparent, and lawful manner when you use our website or services.

We may collect and process the following personal data when you use our website, contact us, or book a service:

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• Name

• Phone number

• Email address

• Vehicle details

• Service location or address

• Billing information required for payment processing

• Any information you provide through contact forms or direct communication

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We may also collect non-personal data such as website usage information through cookies or analytics tools.

We use your personal data to:

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• Respond to enquiries

• Provide, manage, and complete mobile detailing services

• Schedule and manage appointments

• Process payments and issue invoices or receipts

• Prevent fraud or misuse of our services

• Improve our website and customer experience

• Send important service-related communications

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We do not sell or rent your personal data to any third parties.

If you purchase a service from us, we may collect billing information necessary to process your payment, including your name, billing address, and payment details.

Payments are processed securely via trusted third-party payment providers. We do not store full card details on our systems.

Your billing information is used only for:

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• Processing payments

• Issuing invoices and receipts

• Handling refunds or payment disputes

• Preventing fraudulent transactions

We process your personal data under the following lawful bases:

• Contract – to provide services you have requested

• Legitimate interests – to operate, manage, and improve our business

• Legal obligation – to comply with accounting, tax, or legal requirements

We retain personal data only for as long as necessary to:

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• Deliver our services

• Comply with legal, tax, and accounting obligations

• Resolve disputes or enforce agreements

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After this period, your data is securely deleted or anonymised.

We only share your personal data where necessary, including with:

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• Payment processors (to handle transactions securely)

• Booking or scheduling systems

• Website hosting and analytics providers

• Professional advisors (e.g. accountants)

• Legal or regulatory authorities, where required by law

All third-party providers are required to handle your data securely and in compliance with data protection laws.

We collect your address or service location only for the purpose of providing mobile detailing services. This information is not used for any unrelated purposes.

We will only send marketing messages if you have opted in or where permitted by law. You may opt out of marketing communications at any time by contacting us.

Our website may use cookies to improve functionality, analyse traffic, and enhance user experience.

You can disable cookies through your browser settings at any time.

We take reasonable technical and organisational measures to protect your personal data.

However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

Under UK GDPR, you have the right to:

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• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing of your data

• Request data portability

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To exercise any of these rights, please contact us using the details below.

We may use trusted third-party services to operate our business, including:

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• Website hosting providers

• Analytics tools

• Booking and contact form systems

• Payment processors

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These services may process limited personal data strictly for operational purposes.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

Pryzmat Autos

Email: [your email address]
Phone: [your phone number]

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.